Privacy Policy

FAFO Towing & Recovery is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

1. Personal Information

Name
Email address
Phone number
Billing and payment information
Vehicle details

2. Non-Personal Information

IP address
Browser type and version
Pages visited on our website
Time and date of visit
Referring website
How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process payments and invoices
Communicate with you regarding our services, promotions, and updates
Improve user experience and optimize website functionality
Ensure security and prevent fraud
Comply with legal obligations

Sharing of Information

We do not sell or rent personal information to third parties. However, we may share your information in the following cases:

With Service Providers: To process payments, provide customer support, and improve our services.

With Law Enforcement or Regulatory Bodies: When required by law or in response to a legal request.

In Business Transfers: In the case of a merger, sale, or transfer of assets, your information may be part of the transferred assets.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transaction or data transmission is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control your cookie preferences through your browser settings.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access, update, or delete your personal information
Opt-out of marketing communications
Restrict processing of your data in certain circumstances
Request a copy of your data in a portable format
To exercise these rights, please contact us using the contact form on our home page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the contact form on our home page.

Effective Date: 3-2-2025